About Rodek Travel & Tour and Event Management

The Rodek Travel Services is legally registered under the laws of Ghana to operate the travel and tour business

The Members of the board are all seasoned airline industry staff who have worked with some of the most widely known international airlines.

Our mission is to provide excellent customer services within the hospitality industry. Our staff have several years of experience from the travel industry and are familiar current trends and demands of the corporate world.

Our area of expertise in Event Management includes organizing conferences and meetings. We are committed to providing innovative quality services at fair and competitive prices as well as enhanced customer service experience. Our business philosophy is that a satisfied client is retained for future business. It is the company’s objective to stay ahead of competition through the pursuit excellence in customer service. The Rodek Travel Services is able to offers customized services to its clients as well as provide tailor-made solutions.

STAFF PROFILES

Chief  Executive Officer

The Chief Executive Officer, Mrs. Edith Kessie has over 20yrs experience in the aviation industry, as well as international organizations. In the track of 20yrs she has undertaken all relevant courses and exams pertaining to fares and ticketing 1,2,3(S.A.T. 1,2,3). Due to In-house training with KLM she’s fully abreast with all the industry trends.

A former ground services staff of the erstwhile Ghana Airways and a Ticketing and Reservations officer for KLM Royal Dutch Airlines now Air France -KLM for 20 years.

Sales & Reservations Supervisor

Mrs. Rosebond Yawson, has her background in ACCA from the London School of Accountancy. She has various certificates from the Airline Business School in Amsterdam a world  of experience in the Travel and Tour industry. She is a former Ticketing and Reservation officer for KLM Royal Dutch Airlines now  Air France -KLM

The Rodek Travel Services engages the services of Accounting Solutions Limited for all its accounting and audit needs.

THE RODEK TRAVEL SERVICES is a well-managed company through:

  • Consistently growing profits, controlling cost, and ensuring that we are financially sound;
  • Making a decision in the best long-term interest of stakeholders:
  • Planning well, making clear and sound business decisions. Being abreast with updates in the travel and tour industry.

CORPORATE SERVICES:

  • 24 hour availability to provide support to travelers
  • Dedicated customer service officer and supervisor for each client
  • Provide options for each request
  • Competitive pricing
  • Complete transparency on extra charges
  • Quick turn around on requests
  • Free Travel Consultancy
  • Flight Ticket and reservations (Domestic & International)
  • Travel Insurance
  • Car Rentals
  • Courier Services
  • Protocol Services
  • Tour Packages
  • Seasonal promotion

PURCHASE PROCEDURE

Airline Tickets

Our operation starts when a client accepts to trade with The Rodek Travel Services, the client will be required to email their Purchase order/ Airline Ticket Requisition stating travelers name, destination / routing as well as the planned travel dates.

The Rodek Travel Services will send the possible options and prices to the client to select and confirm their desirable options with price combination. Tickets are then Issued and emailed to the client or hand delivered to the client. We will subsequently submit our invoice for payment.

The above notwithstanding, The Rodek Travel Services is open for discussions on any the clients preferred payment system.

 

CONCLUSION:

At The Rodek Travel Services, our core value is to ensure the comfort of our clients and treat them with the care reserved for royalty. We operate within the legal framework of the industry whilst ensuring customer satisfaction.

We know the essence of delivering services on time and our staff are well trained to deliver such services.

We believe in transparency and our highly dedicated team are flexible in to find solutions, our ultimate aim is customer satisfaction as we believe customer satisfaction is paramount to success.

What can we do for you ?

The main objective of The Rodek Travel Services is to use innovative means to deliver quality hospitality services.

The main objective of The Rodek Travel Services is to use innovative means to deliver quality hospitality services.

To become the preferred Travel Services Company

The Rodek Travel Services operates in accordance with a set of core values and beliefs, which are critical to our continued success as a company.

These include:

  • Team work
  • Speed, efficiency and accuracy
  • Acting with agility;
  • Quality of service and professionalism;
  • Cutting edge innovation in product and service delivery;
  • Service to customer above all;
  • Hard work and continuous self-improvement

The Big Relief!

VALUE PROPOSITION:

THE RODEK TRAVEL SERVICES is known for:

  • 24 hour service delivery 7 days a week
  • Dedicated service
  • Provide the best available fare
  • Manage company miles
  • Enroll company staff on frequent flyer programs
  • Prompt response to requests
  • Innovative quality service and professionalism by being:
  • Responsive to the needs of customers and intermediaries;
  • Reliable, dependable and trustworthy.
  • Pacesetter
  • Value for money
  • Manage events

Office Location

#34 Kwame Haick Avenue, West Legon

Postal Address: P.O. Box GP 19258, Accra

Telephone: 0264604857 or 0264376051

EMAIL: therodektravel@gmail.com

Events and Offers

Join Us